Questions, answered.
What Adionea is, how pricing and onboarding work, and what to expect from the demo and downloads.
19 questions
Products
What is Adionea?
Adionea is a software company building digital products for hospitality and tourism: Hotel & Resort Management, Smart Ordering, and a Tourism Marketplace.
Which product should I choose?
Hotels and resorts usually start with Hotel & Resort Management. Restaurants, bars and beach venues look at Smart Ordering. Tour and activity operators look at the Tourism Marketplace. If you are unsure, tell us about your business and we will recommend one.
Do I need every product?
No. Each product addresses a different workflow. You only use what fits your business.
Plans and pricing
How much does Adionea cost?
Pricing is currently provided as a quote, based on the products you use, your number of locations, your scale and your requirements.
Can I request a custom quote?
Yes. Every setup is currently quoted individually. Use the contact form and tell us about your business.
Are setup fees applicable?
Any setup or onboarding costs are stated in your quote before you commit.
Are multiple locations supported?
Tell us how many properties or venues you operate; the number of locations is part of how your setup is scoped.
Demos
Can I try Adionea before talking to anyone?
Yes. The interactive demo on this website lets you explore representative workflows with sample data — no account or installation required.
Is the demo connected to real systems?
No. The demo runs entirely in your browser with fictional sample data. Nothing you do there is sent anywhere.
Can I get a personalised demo?
Yes. Request one from the Demo or Contact page and we will arrange a walkthrough based on your business.
Downloads
Which version should I download?
The Download page recommends a build for your device where it can, and lists every published platform. Builds that are not yet published are marked as such.
Is there a mobile application?
Mobile builds are listed on the Download page as soon as they are published. Guests using Smart Ordering do not need an app; the menu opens in the phone's browser.
Where do I find system requirements?
System requirements are listed with each build on the Download page once published.
Compatibility
Which devices are supported?
Guest-facing ordering works in modern mobile browsers. Supported platforms for staff and management applications are listed on the Download page.
Implementation
How does getting started work?
We start with a conversation about your operation, define requirements, send a proposal, configure your product and introduce it to your team.
Is onboarding available?
Yes. Onboarding is part of every setup; its scope is described in your proposal.
Support
How do I contact support?
Use the contact form and choose the topic that fits. Support terms for customers are set out in their agreement.
Privacy and data handling
What happens to the information I submit in a form?
It is used to respond to your enquiry. See the Privacy Policy for details.
Does this website use tracking cookies?
No. This website currently uses no analytics or advertising cookies. See the Cookie Policy.
Didn't find your answer?
Ask us directly — we reply by email.